CUSTOMER CARE AND WARRANTY (SEASCOOTERS™):
Sport Dimension Inc. warrants new products for 6 months from the date of purchase from authorized dealers.
Any part of the Sport Dimension Inc. product manufactured or supplied by Sport Dimension Inc. and found in the reasonable judgment of Sport Dimension Inc. to be defective in material or workmanship will be repaired or replaced by Sport Dimension Inc. without charge for parts or labor. The Sport Dimension Inc. product including any defective part must be sent to Sport Dimension Inc. with the warranty period. The customer will pay for the expense of delivering the Sport Dimension Inc. product to Sport Dimension Inc.. Sport Dimension Inc. will pay for the expense of returning the product to the customer.
This warranty does not cover any Sport Dimension Inc. product that has been subject to misuse, negligence or accident, or that has been operated in any way contrary to the operating instructions as specified in the User Manual. Any flood, loss or damage, for any reason, that is caused by accidental release and sinking of the unit, or from flooding an o-ring sealed or water tight area will not be covered under warranty. This warranty does not apply to any damage to the Sport Dimension Inc. product that is the result of improper maintenance or to any Sport Dimension Inc. product that has been altered or modified so as to change its intended use. This warranty does not extend to repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the Sport Dimension Inc. product or adversely affect its operation, performance or durability.
In addition, this warranty does not cover items that experience normal wear and tear.
ALL IMPLIED WARRANTIES ARE LIMITED INDURATION TO THE SIX (6) MONTHS WARRANTY PERIOD. ANY SUCH IMPLIED WARRANTIES INCLUDING MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE DISCLAIMED IN THEIR ENTIRETY AFTER THE EXPIRATION OF THE APPROPRIATE WARRANTY PERIOD. SPORT DIMENSION INC.’S OBLIGATION UNDER THE WARRANTY IS STRICTLY AND EXCLUSIVELY LIMITED TO THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AND THE RETURN OF THE PRODUCT TO THE DISTRIBUTOR. SPORT DIMENSION INC. DOES NOT ASSUME OR AUTHORIZE ANYONE TO ASSUME FOR THEM ANY OTHER OBLIGATION.
SPORT DIMENSION INC. ASSUMES NO RESPONSIBILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES INCLUDING, BUT NOT LIMITED TO EXPENSE OF RETURNING THE SPORT DIMENSION INC. PRODUCT TO SPORT DIMENSION INC., LOSS OF USE OF PRODUCT AND LOSS OF TIME OR INCONVENIENCE.
If your unit is not operating, please refer to your User Manual or contact our Customer Service.
For any damage or repair work required, please do not return your product to the store where it was purchased.
Customers must call our Customer Service Center and ask for a Return / Repair Authorization Number before sending the product to the Service Center. Returned products must be shipped with original packaging including the polystyrene packing material and all defective parts. Please contact our Customer Service Center for assistance in handling your case.
Please contact our Customer Service for assistance in handling your case.
Customer Service Hotline (USA): 1-800-678-7873